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Global Spam Keyword

🛡️ Global Spam Keywords

Within the iTextPRO application, there exists an integrated SPAM Engine, offering users the ability to configure a specific set of keywords or phrases. This SPAM Engine functions as a filter, effectively screening out spam messages.

This proactive measure not only helps prevent penalties from operators but also ensures compliance with regulatory guidelines. Importantly, it provides a mechanism to uphold application integrity without requiring continuous manual monitoring of traffic.

Global Spam Keywords

Key Features

  • Default Activation:
    The Global Spam feature is activated by default for every user, providing an inherent layer of protection.

  • User Override:
    Users deemed as trusted entities have the option to override the default setting by deactivating the toggle button associated with the Global Spam feature.

This feature equips users with a robust tool to maintain the integrity of their messaging service, ensuring adherence to industry regulations and avoiding potential penalties associated with spam messages.

The flexibility to customize settings allows trusted users to tailor the application's behavior according to their specific needs and user base.

🚫 Spam Keywords

iTextPRO incorporates a robust in-built SPAM Engine, offering users the ability to configure a set of keywords or phrases. This engine filters out unwanted messages, providing a proactive approach to avoid penalties from operators and ensuring regulatory compliance.

It acts as a safeguard for the application without requiring constant manual monitoring of message traffic.

Spam Keywords

Global Spam Default Setting

By default, the Global Spam feature is active for every user, serving as a baseline protective measure.

User Override

Trusted users have the flexibility to override the default setting by deactivating the toggle button associated with the Global Spam feature.

Adding/Editing Global Spam Keywords

Users can add new spam keywords through a user-friendly interface. Upon selecting the "Add new spam keyword" option, a popup appears prompting the user to input necessary information.

Configurable Spam Keyword Attributes

  • Spam Word:
    Represents any unwanted text message received on a mobile device. Keywords are not case-sensitive.

  • Hard Spam:
    Certain keywords (e.g., brand names) may have a zero-tolerance policy.
    Ticking the checkbox treats messages with these keywords as 100% SPAM, leading to immediate message rejection and alert notifications sent to the registered mail admin.

  • Soft Spam:
    Keywords that may not seem spammy individually but are dangerous when combined with specific sub-spam words.
    The system evaluates linked phrases, treating a message as spam if both appear together, regardless of order.

Spam Keyword Config

Configurable Actions for Detected Spam

  • Lock Account:
    Defines an action to lock or ignore the user account upon detection of a matching spam word.

  • Do Not Lock User Account:
    When enabled, iTextPRO does not lock the user account even if a spam word is detected.

Notification Options

  • Notify Enabled:
    Sends an email alert to the admin if a user campaign containing a spam word is detected.

  • Do Not Notify Admin:
    Disables admin notifications for campaigns containing spam words.

Spam Notification Settings

This comprehensive Global Spam Management system enhances control and customization, allowing users to tailor spam detection and response mechanisms based on their specific requirements and audience.